Brand's reputation monitoring
Over the last few years, there has been a dramatic change in customer shopping behavior. Besides having many ways of gathering information, there has been an increasing trend in trusting Ratings and Reviews provided by users. Every major shop or the retail page has introduced these elements. Nowadays, users who are less price-sensitive are much more interested in products that have been well tested and reviewed by other customers. Some of the Amazon products have up to 100k reviews. That builds up trust in products neglecting other factors like price or shipping costs. Take a look, what kind of analysis of Rating and Reviews across the whole market we deliver:
Retailer Drill Down
Rating and Reviews History
Custom Reporting
Brands can impact the count of Ratings and Reviews in many ways. Some well known are paying for quality reviews. That is not the best way to go as those are often too enthusiastic and might be irrelevant for the final customer. A better way is to motivate customers with additional perks to leave a comment or an honest review of the product. Data about Ratings & Reviews are very “tasty” but also very dynamic and need monitoring an everyday. We do that by harvesting all insights in our Web UI.
Retailer Drill Down
Detailed information
As data stream flows to our Data Lake every day, we deliver you a daily overview of the whole market with detailed information on the Retailer and SKU level.
R&R module
Our Ratings & Reviews module lets you see right away any change that occurred on your products to decide how to optimize and increase the visibility of your product on the market.
Ratings and Reviews History
Product history
Knowing and anylysing the current status quo across all monitored retailers is quite beneficial, but understanding how actions impact the way our brand and products are perceived is even more crucial.
To make it easier, we provide access to the historical data for each product and every retailer. Sort your data in various ways and see the big picture of your position. Using it together with our Retailers Banners Insights module, you get a set of comprehensive tools to monitor which of your promotional activities have the best performance.
Custom Reporting
Data files
Extract our dashboards and data to various file types like .csv or .xlsx. Use them freely to introduce your own additional metrics outside of our system or export them to create an even more complex ecosystem fueled both with external and internal data.
Retailer Drill Down
Detailed information
As data stream flows to our Data Lake every day, we deliver you a daily overview of the whole market with detailed information on the Retailer and SKU level.
R&R module
Our Ratings & Reviews module lets you see right away any change that occurred on your products to decide how to optimize and increase the visibility of your product on the market.
Ratings and Reviews History
Product history
Knowing and anylysing the current status quo across all monitored retailers is quite beneficial, but understanding how actions impact the way our brand and products are perceived is even more crucial.
To make it easier, we provide access to the historical data for each product and every retailer. Sort your data in various ways and see the big picture of your position. Using it together with our Retailers Banners Insights module, you get a set of comprehensive tools to monitor which of your promotional activities have the best performance.
Custom Reporting
Data files
Extract our dashboards and data to various file types like .csv or .xlsx. Use them freely to introduce your own additional metrics outside of our system or export them to create an even more complex ecosystem fueled both with external and internal data.